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Collagene Expert™ Melting Cleansing Balm

Cleansing balm, but not as you know it

A lightweight yet luxurious cleansing balm with an innovative hybrid gel-balm texture that delivers effortless, advanced deep cleansing, to leave skin feeling de ...

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£48.00
Size: 100ml
Non-comedogenic

Non-comedogenic

Dermatologist tested

Dermatologist tested

Ophthalmologist tested

Ophthalmologist tested

Suitable for sensitive skin

Suitable for sensitive skin

Vegan

Vegan

Cruelty free

Cruelty free

How to use

Open upright. Our non-solid balm may move during transit. Unscrew cap, gently lift the inner lid and swipe against the edge of the jar to return displaced product. Ensure hands are dry before use. Apply one to two finger-tips of balm onto dry skin and massage over face and neck in a light circular motion, loosening the balm into an oil. Moisten fingertips and continue to massage, melting away make-up and impurities. Remove with a warm, damp cleansing cloth or flannel.

Key ingredients
Sub-Tropical Fruit Seed Oil Blend

Consisting of Andiroba, Baobab and Jojoba oils to leave skin looking healthy and feeling supported.

Phyto Collagen Complex & Polypeptide

Combines a collagen prepeptide with a bio-designed vegan collagen, to improve the appearance of fine lines & wrinkles, leaving skin feeling hydrated, smoother, plumper, firmer and with a youthful glow.

Ceramides

Supports the protective barrier function of the skin, leaving skin feeling replenished.

Hyaluronic Acid Microspheres

Helps plump skin with moisture for smoother looking skin.

Biomimetic Squalene

Supports the moisture barrier, leaving skin feeling cashmere soft, smooth and nourished.

See more: Details Results FAQs

Product Details

CLEANSING BALM, RE-ENGINEERED

A lightweight yet luxurious cleansing balm with an innovative hybrid gel-balm texture that delivers effortless, advanced deep cleansing, to leave skin feeling deeply hydrated and cashmere soft with absolutely no greasy after-feel. Upon application, the transformative formula melts quickly from a balm to an oil to a delicate light milk, whilst gently and effectively removing all types of make-up (including waterproof and long-wear), excess oils and SPF.

Powered by 10 lightweight yet deeply nourishing oils and butters, the formula supports barrier function while soothing and conditioning the skin. The Sub-Tropical Fruit Seed Oil Blend and biotech Squalane calms and replenishes, while Ceramides and Hyaluronic Acid deliver lasting moisture for plumped, supple skin. The combination of Phyto-Collagen Complex and Polypeptide help refine the look of fine lines and wrinkles, whilst firming the skin, promoting a radiant, healthy glow.

Dermatologist and ophthalmologist approved, the balm is clinically tested to be non-comedogenic and gentle enough for sensitive, oily, mature, and breakout-prone skin thanks to its pore-friendly formulation. Our re-engineered formula delivers a residue-free finish - never greasy, never waxy!

The silky balm is subtly scented with the delicate and nurturing aroma of neroli and orange blossom.

With every use, skin is left balanced, luminous, and optimally prepped to enhance the performance of the skincare steps that follow.

Elevate your cleansing experience with GATINEAU. Discover the cleansing balm that will transform your routine and your skin.

• Next-generation gel-balm texture for an updated cleansing ritual
• Not just 10 lightweight oils and butters, but with added age-defying skincare actives to target lines, wrinkles and skin firmness
• Non-comedogenic, ophthalmologist and dermatologist approved
• Effortless, efficient deep cleansing to remove even the most stubborn waterproof mascara
• Engineered for every skin type, including mature, thinning, fragile, weakened barrier, sensitive, oily and breakout-prone

Consumer results

100%

said it left skin looking smooth & soft*

100%

said it left skin cleansed of make-up, excess oils and SPF**

99%

said it gently yet effectively cleansed skin*

98%

would recommend to friends & family**

94%

said it was the most effective cleansing balm they had ever used**

92%

This product left my skin feeling firmer**

*After first use, **After 4 weeks of use

Based on an independent user trial of 112 women aged 30 – 60

Key ingredients

Your questions, answered

Full Ingredients List

INGREDIENTS : CAPRYLIC/CAPRIC TRIGLYCERIDE, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) OIL, GLYCERIN, AQUA/WATER/EAU, PHENOXYETHANOL, QUILLAJA SAPONARIA WOOD EXTRACT, BUTYROSPERMUM PARKII (SHEA) BUTTER, C13-15 ALKANE, SIMMONDSIA CHINENSIS (JOJOBA) SEED OIL, FRAGRANCE (PARFUM), TOCOPHEROL, OLEA EUROPAEA (OLIVE) FRUIT OIL, RICINUS COMMUNIS (CASTOR) SEED OIL, AVENA SATIVA (OAT) KERNEL OIL, BENZOIC ACID, LIMONENE, ADANSONIA DIGITATA (BAOBAB) SEED OIL, COCOYL HYDROLYZED COLLAGEN, LIMNANTHES ALBA (MEADOWFOAM) SEED OIL, SQUALANE, CARAPA GUAIANENSIS SEED OIL, TRIPEPTIDE-29, ETHYLHEXYL PALMITATE, DEHYDROACETIC ACID, LINALYL ACETATE, CITRUS LIMON (LEMON) PEEL OIL, CERAMIDE NG, LINALOOL, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, SAPONARIA OFFICINALIS LEAF/ROOT EXTRACT, HEXAMETHYLINDANOPYRAN, LEUCONOSTOC/RADISH ROOT FERMENT FILTRATE, TRIHYDROXYSTEARIN, SODIUM HYALURONATE, GLUCOMANNAN.

Can I still use this if I don’t wear make-up?

Although it’s highly effective at dissolving makeup, the formula is designed for much
more than makeup removal. Throughout the day, skin accumulates impurities such as pollution, excess oil, sunscreen, sweat and environmental debris that can’t always be fully removed with a basic cleanser alone.  The cleansing balm not only deeply cleanses but it will help to support the skin barrier leaving it feeling hydrated, comfortable fresh and clean. Any subsequent products will work much more efficiently with a clean canvas.



Does the cleanser have a fragrance?

A very lightly fragranced cleansing balm with subtle notes of bergamot, rose, and orange blossom. It lightly echoes a beloved Aromatique-style scent, translated into a softer, skin-first experience.



Is this suitable for sensitive skin?

Yes, the cleanser has been both dermatologically and ophthalmologically tested and
is suitable for those with a sensitive skin type.



Is this similar to the Age Benefit Melting Cleansing Elixir?

This is a freshly engineered formula with a new ingredient profile and next-level cleansing performance that leaves your skin deeply clean, hydrated, and beautifully soft - all without a greasy after-feel. There’s no product warming, this transformative texture melts seamlessly from balm to oil to light milk.



Is the Collagene Expert Melting Cleansing Balm vegan?

Yes, the cleansing balm is vegan.

Delivery & Returns

Delivery Information

We only deliver orders within the UK, Ireland and applicable EU Countries.

Next Day Delivery - £6.99 – Order by 12 noon to receive your order the next day. Orders placed after 12 noon on Friday or over the weekend will be shipped on Monday (excludes bank holidays). Due to geographical location, some destinations will take 2 days.
Standard Delivery - £3.95 (Under £40 spend) 3-5 working days
Standard Delivery – Free (Minimum spend £40) 3-5 working days
Nominated Saturday Delivery - £12.99 - Order before Friday at noon.

GATINEAU now ships to certain countries in Europe. Please review the table below to check shipping costs for applicable countries. Please note that the maximum weight of package we are able to ship is 2kg and under £126 (EURO 150) in value.

Country

Service - Max 2kg & Orders under £126

Delivery Aim

Price

France

Standard International Tracked & Signed

2-11 business days

£12.50

Germany

Standard International Tracked & Signed

2-11 business days

£12.50

Ireland

Standard International Tracked & Signed

2-11 business days

£12.50

Sweden

Standard International Tracked & Signed

2-11 business days

£12.50

Finland

Standard International Tracked & Signed

2-11 business days

£12.50

Denmark

Standard International Tracked & Signed

2-11 business days

£12.50

How To Return My Items?

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

For more information please see our Return Policy

Overall rating: 4.7641025 / 5 from 195 reviews.

AI Generated Review Summary

This cleansing balm offers a luxurious experience, effectively removing makeup and leaving skin deeply hydrated and soft. Its unique gel-balm texture transforms upon application, providing a gentle yet thorough cleanse. The formula is enriched with nourishing oils and butters, supporting skin barrier function and soothing the complexion. Ideal for various skin types, it leaves skin prepped and radiant for further skincare.

Summary topics

  • Product Feel (35%): Many customers loved how the product feels on their skin, describing it as soft, silky, and luxurious.
  • Makeup Removal (25%): A significant amount of customers expressed appreciation for how this cleanser easily removes makeup and left their skin smooth.
  • Balm Texture (50%): Many customers loved the cleansing balm, praising its smoothness, softness, and fragrancy.

Review topics: ["size","fragrance","smell","service","improvement","skin","results","cleanser","quality","feels","texture","balm","face","consistency","amount","makeup","eyes","residue","buy","removes","tan","gel","gatineau","use","make","cream","mascara","water","skincare","sinks"].

Review highlights

  • "Takes makeup off easily and my skin felt so smooth after."Karen B.
  • "My skin feels so soft and smooth after using it."Sandra R.
  • "I used this balm on its own with no other cleanser as a double cleanse overall very pleased with this balm’s performance"Angela

Reviews

Collagen Expert cleansing melting balm

"Just love this product. Originally ordered the 30ml - ( great to trsvel with). Makes my skin feel lovely. Would recommend this product. Ordered the 100ml recently as dont want to run out. Did have a slight issue with my 1st order however customer services approached me direct and they went above and beyond to rectify. 10 out of 10"

Lesley K. (5/5)

Fabulous!

"I absolutely love this! Removes all traces of any make-up and leaves skin with visibly clean results. I used it after working in the garden and catching the sun on my face. There was no stinging or soreness using it and my face felt soft and soothed afterwards. Very moisturising and I didnt have to use as much cream after so I think it's a bit of a money saver in the long run 🙌"

Samantha B. (5/5)

Cleansing Balm

"The Collagene Expert Melting Cleansing Balm is the best cleansing balm I have used. It leaves my skin feeling clean but soft & nourushed. It is lightly fragrance & a little goes a ling way."

Julia P. (5/5)

New favourite cleanser

"Love this cleanser, removes all make up and leaves my skin feeling soft and clean. I have repurchased. Highly recommend."

Sarah W. (5/5)

Fantastic cleanser, beautiful to use!

"I really love this cleanser, it’s a beautiful texture and it really does remove all makeup. It leaves my skin feeling clean and soft."

Louise M. (5/5)

Cleansing balm

"Game changer on my skin leaving it clean smooth and hydrated. Have to say it's the best I have ever tried so far evening out skin tone and blemishes. Thus is my second order thank you"

Janey S. (5/5)

Melting cleanser

"Lovely. Makes your skin feel really clean and soft"

Amanda S. (5/5)

Magic melting cream

"Amazing cleansing cream, love it! Feels so nice."

Mikki S. (5/5)

Miracle eye contour cream

"Miracle eye contour cream is an absolute every day game changer for a brighter smoother eye. I cannot express enough just how easy it is to use and the transformation is incredible, having found this I will never be without it. It doesn’t crease or dry it simply glides on and disappears into my skin correcting the under eye contour. Don’t hesitate I think seeing it for yourself is believing."

Michelle S. (5/5)

5 star

"Beautiful texture,love Gatineau products,just the best for sensitive skin. Lovely consistency quite thick and nourishing"

Elizabeth R. (5/5)

Q&A

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